Tuesday, June 17, 2008

Now That's What I Call Customer Service

Few things bum me out more than a giant SOLD OUT sign on a desirable item. In all seriousness, what's the point? A not-for-sale — really, a never-for-sale — situation reminds me of the dashed hopes of a youth spent playing the McDonald's Monopoly sweepstakes. I was never intended to wear this dress because someone's lazy lucky niece is wearing it instead.

Which is why I was pleasantly surprised to find this accompanying J. Crew's on-trend tiered skirt. Sure, I can't own it (yet). But J. Crew has turned what is generally a sour experience, and a sign of their ill-preparedness, into a testament of their popularity.

Don't blame J. Crew because everyone likes them.

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